Telecommunications, telephone system, office phone system Blog – Phillips Telecommunications
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Unique Services

September 21, 2017

Small businesses are often viewed as businesses that are specialized in a few things instead of being able to provide a wide array of services that larger companies do. Phillips Telecom. is a veteran-owned, small business that provides a wide range of services that many may not know about. We are consistently adding to our […]

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Analog Vs. Digital

September 18, 2017

Are you looking to buy a new phone system for your business? With all of the options available now it is a great time to be looking at how these systems can serve your company. One of the questions that get brought up when looking at purchasing and installing a phone system is “what’s the […]

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Call Recording

September 14, 2017

Have you ever called a company and received a recording that states something similar to “for quality purposes and training calls may be recorded”, or had a person ask you to verbally agree to the call being recorded prior to your call even really starting? Call recording is used for many types of companies, each […]

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Maintaining a Phone System

September 12, 2017

“Don’t fix what’s not broke” is a common phrase used for many different scenarios, but when it comes to something as important as a company’s phone system this may not be the best thought process to use. Most companies rely very heavily on their phone system to not only work, but to function fully with […]

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Temporary Help

September 8, 2017

Over the years we have run into many businesses that only need a temporary phone technician. Their reasons vary, moving, short handed, special need, training, employee on temporary leave, vacations, etc.. Sometimes they just simply do not need a full time, permanent employee or cannot afford the benefits they would have to supply to one. […]

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Headsets

September 20, 2017

Have you ever had someone call you on the phone and you try to hold the phone while writing what they say down or, worse yet, try to remember what they say and hope you don’t forget anything? We have all had similar situations come up and they usually turn into a mess! Forgetting what […]

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Emergency Phone Repair

September 15, 2017

Due to many recent events, we have seen an influx in the number of tickets coming in that are labeled things such as “emergency,” “high priority,” and “critical.” The reasons for these tickets being labeled this way varies from company to company. For some larger companies their entire phone system has gone down, others have […]

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UCX Wallboard

September 13, 2017

E-MetroTel offers many included features with their new system, however they also offer some additional applications that may not be needed for some companies, but are highly beneficial for other companies. One of these optional applications is the UCX Wallboard that allows a business to track specific details of their call center performance in an […]

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Call Forwarding

September 11, 2017

Different companies have different requirements when it comes to what their needs out of a phone system are. Some rely very heavily on voicemail while others do not even want voicemail set up at all. One feature that can be very helpful for almost any company is call forwarding. Call forwarding allows calls made to […]

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Moving?

September 7, 2017

Moving a company’s location can be stressful! There’s so much planning involved in the decision, but have you considered what to do with your phone system? Is the phone system going? Or are you hoping to get an all new one to go with your new building? Either way we can help! With years of […]

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